Overview
What is Google Workspace?
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat…
Google workspace have it all for you!!
Great Product but Terrible support and customer service
Perfect solution (mail, meetings, calendar, drive and many more features) for companies from 1 to over 100+ employees
Lack of flexibility and sales support
The ultimate and all in one workspace tool set
Google Workspace provides reliable email deliverability and spam protection! Collaboration is a cinch!
Google Workspace - One stop solution for all your office and Business needs
Google Workspace makes my life easier
A no-brainer for mid-sized businesses
Workspace is the NEW Office!
Couldn't Live Without Google Workspace
Google Workspace- A modern flexible workspace
Workspace is a plus for SMB businesses
Google Workspace - A Workspace For the Mind(s)
Awards
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Reviewer Pros & Cons
Pricing
Business Starter
$6
Business Standard
$12
Business Plus
$18
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $6 per month per user
Product Demos
Google Workspace Macro Converter Add-On
See what’s new in Google Workspace
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Google Workspace?
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.
Google Workspace Competitors
- Microsoft 365
- Zoom
- Workplace
Google Workspace Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(989)Attribute Ratings
Reviews
(1-25 of 73)Google workspace have it all for you!!
- maximize productivity
- collaborate in realtime
- filters to organize your email
- n/a
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Great Product but Terrible support and customer service
- secure email
- domain alignment
- anti-spam
- cloud storage
- customer support (terrible)
- Partner support (realy really terrible)
- downloading mail from external sources
Perfect solution (mail, meetings, calendar, drive and many more features) for companies from 1 to over 100+ employees
- E-mail client
- Calendar and meetings
- Documents sharing and storage
- Integration with Apple Mail app
- Integration with Apple Calendar app
- File management in the Drive app
Lack of flexibility and sales support
- Industry standard tool for corporate email management.
- Complete lack of sales team support.
- Inability of the support team in solving simple issues.
- Complex data migration system, to force clients to remain current users.
The ultimate and all in one workspace tool set
- Email
- Meetings
- Spreadsheets
- Documetnts
- Cloud storage
- Sheets can have more shortcuts similar to Excel.
- The pricing can be better.
- Better compatibility features with third party softwares such as Slack.
Google Workspace provides reliable email deliverability and spam protection! Collaboration is a cinch!
Since we have moved to Google Workspace, non of those things are even a thought anymore. Email is delivered reliably and we get the same spam protection offered by Gmail. We can also setup user management for our company and our clients and we have access to all of the security features we need to prevent data loss or unauthorized data access.
- Google's service integration is seamless. Sharing files and documents with team members and clients couldn't be simpler. We can limit file sharing and access as needed.
- As expected, Google Workspace integrates perfectly with Android phones allowing for a seamless mobile experience. Integration with iOS is also good.
- Spam protection is second to none. I cannot remember ever finding a spam message in my inbox!
- Google has a good reputation for email deliverability making it less likely your outbound mail ends up in someone's spam folder.
- Google Workspace allows you to host multiple domains and alias domains on your account.
- There is a robust set of tools to allow routing of mail to different mailboxes.
- Collaboration is so easy with Workplace. Real time editing of documents is flawless. When chatting with collaborators, I can see their changes as they make them with no delay.
- Pricing is a little bit higher than other services
- The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
- They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
- Easy to share files.
- Realtime collaborations in documents.
- Can review the history in G sheets
- Data storage in cloud
- Can access data across the globe.
- Google Meet
- Google Drive
- Shared Docs
Google Workspace makes my life easier
- Share data
- Storage in the cloud
- Access data anywhere
- Integration of Google meet with Hubspot
- Contacts could be more customized
Workspace is the NEW Office!
- Calendar management
- Document sharing
- Document creation
- Team/cross team collaboration
- Tasks/reminders
- Email management
- Shared tasks between users
- Assigning tasks/reminders to other users
- Features like charts/presentations in the suite
- Customized integration with personal Google account
- Better quality/application for Google Meet
Couldn't Live Without Google Workspace
- File Storage
- Email
- Document processing and sharing
- Collaborative spreadsheets
- Offering a desktop Gmail app would be the absolute biggest advancement to the suite
Google Workspace- A modern flexible workspace
- Email management and organization
- File storage and organization
- User management and resource allocation
- Advanced email message processing rules and features
- Email marketing and targeted communications thru mail-merge features
Google Workspace - A Workspace For the Mind(s)
- Collaboration on documents
- Communication across teams/departments
- Email provider solution
- Easy to learn
- Intuitive
- Difficult translating Excel formulas to Google Sheets
- It would be nice to have a hub for all of the programs included in Google Workspace
- It would be nice to be able to move embedded Hangouts around in the Gmail web interface
A solid choice for email, calendar, docs, files, and more.
- Email
- Calendar
- Shared docs and files
- Chat has always been sub-par. We use alternatives.
Google Workspace (formerly G Suite) Review
- Multi user interface.
- Autosave and version history.
- Notifications
- Sheets tools were lacking in comparison to other tools.
- Government restrictive projects and lack of secure cloud locations.
It Just Works
- Sharing files. Nothing is as easy.
- Making templates-you just save them that way.
- Forms that integrate into Sheets for tracking data.
- Forms should be a bigger play in the mix.
- Ability to share files via Google Voice.
- Google Meet integration is needed.
Google Workspace: Great Value
- Collaborative working
- Intuitive interface
- Covers most aspects of remote business needs.
- Secure
- Office-like applications not up to Microsoft's level.
- Until recently, video calling was not up to level of competitors (fixed).
- Messaging application is not great.
- File organization.
- Communication.
- Secure file storage.
- I wish that the PC desktop client worked more consistently - sometimes it has trouble syncing.
- Sometimes the Gmail application glitches and does not refresh like it should.
- A lot of times the file upload freezes when putting files on Google Drive.
- Integration of Google Voice with contacts
- The entire suite of product being available, and being able to interact
- Storage and sharing with Google Drive
- Gmail's easy to use flexibility and extended functionality
- VERY good and attentive support 24/7
- Very sophisticated, and relatively easy-to-use mail administration. (To me) It seems far more straightforward than Exchange.
- A single Google Workspace user should be able to have more than one Google Voice phone number (ideally)
- At times, Google Meet seems a little clumsy (but I think they're about to address that with the new release...It may or may not be better. Who knows? :))
- Some screen layouts are a tad clumsy, but they are sufficiently malleable that once one gets the hang of it, one can customize the environment quite a bit.
- A viable (for small business), relatively-inexpensive, virtual desktop that would include/could include a Windows license or, at least close-to-perfect emulation.
- It would be great if there was accommodation for those who send out a great deal of mail in a given day. Not everyone who does that is a spammer. Although, by Google standards, and relative to some others, Google allows for sending out a good bit of mail, for those who do mass volumes and would prefer not to have their own mail server, it would be good if Google could find a way to accommodate them.
A strong contender
- Video meetings and collaboration for teams
- Quickly searchable document folders (team drives etc) which can reduce the need for traditional file shares
- Robust and broadly supported email
- Best in class multi user document collaboration
- More granular security controls
- More robust DLP
While still useful for larger enterprises, existing larger orgs may find it challenging to migrate to a new solution, particularly if you are a Microsoft-heavy org. Office365 has less barrier to entry for these orgs due to app familiarity of Office, Excel etc. While Google have good alternatives in Docs, Sheets, Slides etc re-training of employees is required and it would be a cultural shift.
- Browser-based email client.
- Cloud Drive Storage.
- Google Sheets.
- Calendar.
- Management interface is lack luster.
- Distribution groups.
- API access to calendar features.
- Google calendar and google drive [are] integrable with popular communication platforms like Slack making it easy to share spreadsheets, documents, and files. The prompt notifications make it such that nobody misses anything important.
- Google documents and spreadsheets being [easily] accessible by multiple users across multiple devices makes accessing, edit and [analyzing] data more efficient in terms of time.
- Google meet is one of the best video conferencing software due to its superior sound quality and ease of access even by third-party users. It is easy to set up meetings and invite users as needed.
- Support and troubleshooting could be a lot better. Most of the time reading through support does not easily help tackle the issue at hand when trying to learn a new feature or understanding it correctly.
- Google meet should be [optimized] in terms of internet bandwidth usage and CPU usage when [the] video is turned on. I have mostly noticed an unreasonable spike in CPU usage when using google meet on lower-end devices.
The pricing could be more flexible especially for organizations that are initially starting out and do not have sufficient funds. More flexible pricing will eventually attract more startups or groups of users to adopt google workspace over its competitors.
- Simplified sharing and collaboration through Drive and Shared Drives
- Greatly enhanced advanced functions in Google sheets like macro recording
- Regular updates and proactive communication around them
- Out of the box spam filtering
- SSO and third party app integrations
- The support team is frustrating to deal with and make you perform redundant troubleshooting tasks at each step of the way
- Per page permissions on Sites - they had it on classic but removed it on the new sites
- Need to add mail delegation to admin console so super admins can give managers access to departed staff accounts without having to reset passwords
- Longer log history - 60 days sometimes doesn't cut it
If you're a nonprofit you get the core suite for free, which is a huge deal since the cost savings mean any nonprofit can get set up with no risk.
Google Workspace for Non Profits
The main tools we use for remote collaboration are Google Workspace, Slack, and Zoom - without Google Workspace, collaborating and running our organization would be a lot more challenging. We heavily rely on Google Drive to create and file important documents for easy retrieval by anyone in the organization. Google Meet has been a good backup when Zoom isn't working, and we've used that platform for remote teaching as many schools find it more secure than Zoom.
One of the best things about Google Workspace is that many people are familiar with the Google suite of apps and Gmail, so onboarding my less technical team members was very easy and relatively painless.
- Docs - creating a doc is as easy as visiting docs.new.
- Sheets - Google Sheets is a valuable tool for creating workflows in Zapier and storing small amounts of data in an easily accessible location.
- Cloud Storage - We store a lot of PDF documents of sheet music, video files, and other large media. G Suite storage is relatively cheap and easy to access via the desktop Backup and Sync app which allows you to select which folders to store locally.
- Drive - I have heard that the desktop Backup and Sync app will be deprecated soon. This app is a lifesaver for our org, so I'm hoping there will be other options besides the file stream app that doesn't allow for selective sync.
- Drive - file ownership is tricky to change from a consumer user. Many of our files were originally uploaded by an @gmail.com user, and we'd like to bulk change the ownership to the G Suite company domain user. It isn't currently possible to transfer ownership from a consumer Gmail account to a paid G Suite user. The only means to do this appears to be downloading all the original files from the cloud and re-uploading from the local machine as the G Suite user at the company domain.
- Passwords - it isn't possible to add a login to the Password Manager tool when logged in as a user in Chrome. The only way to add a password is to be on a site and wait for the automatic popup. This isn't a great user experience, so we use 1password instead. It also seems more secure to use a password manager that doesn't automatically fill in the password without prompting the user for a master password.
I use Google Workspace in another much larger organization of 300+ employees, and it seems to have the same set of benefits. I'm not sure of a scenario where G Suite would not be an appropriate solution for the minimum of an office suite (Docs, Sheets, Slides), email, and basic cloud storage.
Google Workspace Hits the Suite Spot
- Realtime collaboration in documents
- Easy ability to share files
- Ability to view and recover past version
- The calendar customization and features are great
- Email formatting is inconsistent
- Email doesn't have advanced features like Outlook and Exchange does such as read receipts
- Now that our company has grown, would like to see better ways to view/manage calendar availability
- Email
- Mobile security
- Group email
- Domain manegement
- Domain level access to company emails
- Domain level access to email forwarding and auto reply
- Domain level management of email archiving during employee separation