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Google Workspace

Google Workspace
Formerly G Suite

Overview

What is Google Workspace?

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat…

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Reviewer Pros & Cons

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Pricing

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Business Starter

$6

Cloud
per user/per month

Business Standard

$12

Cloud
per user/per month

Business Plus

$18

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://workspace.google.com/pricing.ht…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $6 per month per user
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Product Demos

Google Workspace Macro Converter Add-On

YouTube

See what’s new in Google Workspace

YouTube
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Product Details

What is Google Workspace?

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.


Google Workspace Competitors

Google Workspace Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Workspace starts at $6.

Microsoft 365 and Zoom are common alternatives for Google Workspace.

Reviewers rate Usability highest, with a score of 9.1.

The most common users of Google Workspace are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(989)

Attribute Ratings

Reviews

(1-25 of 73)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Google Work area is considerably more than simply email. Additionally, it includes a number of useful apps and features. Our teams can connect, work together, and create with Google Workspace. Work productivity and collaboration tools are included: Shared Calendars, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Slides for presentation creation, and Gmail for custom business email are all available.
  • maximize productivity
  • collaborate in realtime
  • filters to organize your email
  • n/a
  • n/a
  • n/a
Google Workspaces helps you to synchronize every single inbox into one space and then organize it by filters or labels but sometimes it's time-consuming because it needs you to move the unto different applications depending on what you're working on instead of spending it on finishing your tasks that needs to be done that day.
Russ Michaels | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Reseller
I use it on a daily basis for myself and my business, I also use it for my family and resell it to clients. It is primarily used as a secure business email solution and cloud storage. I find it preferable and more secure than Office 365, and easier to manage.
  • secure email
  • domain alignment
  • anti-spam
  • cloud storage
  • customer support (terrible)
  • Partner support (realy really terrible)
  • downloading mail from external sources
I used to love it back when it was google apps and gsuite, except for the partner support (PPS) which has always been absolutely diabolical and incompetent. PPS cannot be contacted by phone at all, only ticket, and it takes them weeks or months to reply to every email. It is the worst support I have ever experienced in my opinion. The tech support used to be good, but now that has gone downhill as well. They have obviously outsourced that to ..., and the support are now completely incompetent (I feel) as a result and have no idea how Google Workspace even works. This is now the case for all Google services it seems. When you contact support, you don't expect to end up providing support to them and having to explain to them how their own product works, but that is exactly what I end up doing because they are so useless. As is typical for outsourced support, you usually get nonsense replies and have to repeat the issue 10 times and tell them to read the email properly over and over again before you get any reply that is actually related to your question.
Score 8 out of 10
Vetted Review
Verified User
We are using Google Workspace in our organization for emails, calendar, meetings and drive storage. Before consolidating all those services under Google Workspace we had them spread among different tools. Now we have everything under one umbrella, with easy management of users and an interface that is familiar to everyone.
  • E-mail client
  • Calendar and meetings
  • Documents sharing and storage
  • Integration with Apple Mail app
  • Integration with Apple Calendar app
  • File management in the Drive app
Google Workspace works perfectly smooth when used in the web based solutions provided by Google and visited through Chrome. The little hiccup happens when the apps are accessed through Apple solutions, like Safari or Apple Mail. Other than that, there are no downsides to using Google Workspace in our company.
Score 1 out of 10
Vetted Review
Verified User
Utilized for management of corporate email addresses and file storage for many years. The quality of support and complexity of data migrations have been declining every year.
  • Industry standard tool for corporate email management.
  • Complete lack of sales team support.
  • Inability of the support team in solving simple issues.
  • Complex data migration system, to force clients to remain current users.
Basic corporate needs, such as mail management for SMEs and or large enterprises are actually to get support for necessary customizations.
Siddharth Kohli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Google Workspace all day every day. Google Workspace is versatile; it's not limited to just email; you have access to all the tools you can ask for from Google Meet, Google Docs, Google Sheets, and Google Drive, and the list continues. It's extremely easy to collaborate and manage your workspace on Google.
  • Email
  • Meetings
  • Spreadsheets
  • Documetnts
  • Cloud storage
  • Sheets can have more shortcuts similar to Excel.
  • The pricing can be better.
  • Better compatibility features with third party softwares such as Slack.
Google Workspace is the answer to all your workspace requirements. Google Workspace handles all are basic requirements from meetings to emails to collaboration on excel files or presentations; once you go Google there is no turning back. There are all the tools available one can ask to manage their day-to-day work life. It all goes hand in hand across all your devices via cloud, so you don't have to worry about loosing your data at all.
Score 8 out of 10
Vetted Review
Verified User
We migrated to Google Workspace primarily for email. We initially provided our own email services which is more difficult that it sounds and generally more trouble than it is worth for a small company. Dealing with spam, poor IP address reputation, and deliverability are all very difficult to control, especially when using a cloud provider where your email reputation might depend on your neighbour in the same IP block. When we used our own email servers we often had deliverability issues when sending mail to Gmail and Live email addresses. We were also always worried that our server might turn into an open relay for spam mail.

Since we have moved to Google Workspace, non of those things are even a thought anymore. Email is delivered reliably and we get the same spam protection offered by Gmail. We can also setup user management for our company and our clients and we have access to all of the security features we need to prevent data loss or unauthorized data access.
  • Google's service integration is seamless. Sharing files and documents with team members and clients couldn't be simpler. We can limit file sharing and access as needed.
  • As expected, Google Workspace integrates perfectly with Android phones allowing for a seamless mobile experience. Integration with iOS is also good.
  • Spam protection is second to none. I cannot remember ever finding a spam message in my inbox!
  • Google has a good reputation for email deliverability making it less likely your outbound mail ends up in someone's spam folder.
  • Google Workspace allows you to host multiple domains and alias domains on your account.
  • There is a robust set of tools to allow routing of mail to different mailboxes.
  • Collaboration is so easy with Workplace. Real time editing of documents is flawless. When chatting with collaborators, I can see their changes as they make them with no delay.
  • Pricing is a little bit higher than other services
  • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
  • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
Google Workspace is well suited to companies that need reliability, especially for email. Having access to Google spam filters is probably the best feature Workplace offers. The chances of a phishing email landing in one of our inboxes is practically zero. External emails are also marked as such, so it is harder for a bad actor to impersonate somone from our company and breech security.
Muzaffar Mohammed | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Google Docs is a hub for accessing project documentation, SharePoint, and email. We’ve been able to access what we need from anywhere without worrying about lag or loading times. Gmail is an efficient email service with a simple user interface. Chatting through Google Chat has allowed us to have meaningful conversations without needing to be in the same office space.
  • Easy to share files.
  • Realtime collaborations in documents.
  • Can review the history in G sheets
  • Data storage in cloud
  • Can access data across the globe.
  • Google Meet
  • Google Drive
  • Shared Docs
The cloud service from Google (G-Suite) has a great feature for sharing documents and working/editing them with other people. I've found that it's nowhere near as time-consuming to write copy for my clients by collaborating on the document through G-Suite. [Google Workspace] G Suite is solidly my favorite software for email management. Though it took some work to get used to, being able to mix both personal and corporate mail in one place has made me appreciate its intuitive interface.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have a small business that provides B2B lead generation and business development services. We publish an online database called BrandBASE that covers the Consumer Packaged Goods industry. I'm using Google Workspace for all of my docs - copy, spreadsheets, and presentations. My clients, suppliers, and employees are remote; Google Workspace makes it easy to share and manage data. I typically have sales calls and other online meetings using Google Meet.
  • Share data
  • Storage in the cloud
  • Access data anywhere
  • Integration of Google meet with Hubspot
  • Contacts could be more customized
Google Workspace is well suited for collaboration with clients. I typically develop copy for my clients for email campaigns. Using Google Meet we can go over copy and make edits on the fly in the document. It's in the cloud, so everyone has access to the information.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company is using Google Workspace across the entire organization for email, document storage, shared document creation/collaboration, remote calendar access, and meeting planning. It addresses all of the challenges that come with working in a remote environment with employees and being able to share information and collaborate.
  • Calendar management
  • Document sharing
  • Document creation
  • Team/cross team collaboration
  • Tasks/reminders
  • Email management
  • Shared tasks between users
  • Assigning tasks/reminders to other users
  • Features like charts/presentations in the suite
  • Customized integration with personal Google account
  • Better quality/application for Google Meet
Google Workspace is extremely appropriate for every size/scale business especially if they are remote. The ability to share, collaborate and integrate everything in your email is extremely helpful. I cannot think of a scenario where workspace would not be appropriate, maybe in a company with high level security restrictions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Google Workspace to organize, collaborate, and manage our core business tools. The simplicity of sharing with non-google users is one of the biggest advantages to all other collaborative business platforms. Google Workspace allows us to house all of our important assets and provides the backbone for business tools such as Gmail for business, Google Drive, Google Docs, Sheets and more.
  • File Storage
  • Email
  • Document processing and sharing
  • Collaborative spreadsheets
  • Offering a desktop Gmail app would be the absolute biggest advancement to the suite
All-in-one tool kit for most business applications including SSO (within google products) helps to further integrate things like Google Ads and Google My Business. Less appropriate would be things like Google Sites, as this service is very simple. With a little bit of emphasis on this, Google could potentially have a decent landing page builder on its hands that pairs nicely with Google Ads.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Single point of contact for all file information, project management resources and client contact. Acts as our main email repository and file management solution. We use features such as emails through gmail, email aliases for continuity, google docs, google sheets, google slides, google drive for file storage and sharing, google photos, YouTube and occasionally google calendar. We use multiple accounts for multiple organizational units.
  • Email management and organization
  • File storage and organization
  • User management and resource allocation
  • Advanced email message processing rules and features
  • Email marketing and targeted communications thru mail-merge features
For mid sized companies where each user will have their own account for collaborating, sharing and using the apps and services. It is less suited if you have an existing email or separate institutional account, as the two services do not integrate well for messages. G-Suite is very user friendly and easy to adopt. The included features are robust.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace is being used across my whole organization. It addresses a myriad of business problems, such as being able to collaborate on documents, solving our email provider issue, and allowing us to communicate easily with one another through GChat/Hangouts. I have enjoyed using each piece of Google Workspace. I primarily use Docs, Sheets, Forms, Gmail, and Hangouts in my day-to-day.
  • Collaboration on documents
  • Communication across teams/departments
  • Email provider solution
  • Easy to learn
  • Intuitive
  • Difficult translating Excel formulas to Google Sheets
  • It would be nice to have a hub for all of the programs included in Google Workspace
  • It would be nice to be able to move embedded Hangouts around in the Gmail web interface
Google Workspace is well suited for businesses looking to expand their potential for communication and collaboration on documents. It is also well suited for companies that need a cloud-based solution for a document repository. It is less appropriate if the business does not need collaboration on documents or other user-created creations.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Google Workspace in multiple organizations. First and foremost, Google's mail services are second to none. Organizationally, cloud access to calendars, drive, documents, etc. are a must-have for managing any business or organization. In my current position, our team uses Google Workspace to bring the whole organization together with calendar, room booking, docs, file sharing, etc.
  • Email
  • Calendar
  • Shared docs and files
  • Chat has always been sub-par. We use alternatives.
Google Workspace is a solid choice for organizations of any size. We use it with a team of 250, but I also use it for side projects with small teams and even have an "organization" for my personal email. Because its tools are so ubiquitous and integrated into most any platform, there are very few scenarios in which I wouldn't recommend using it. The only places where I wouldn't see it being appropriate — and I'm completely speculating here — would be if your organization had very strict privacy or security policies.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We as a business used Google Workspace tools to collaborate on multi-user files and cloud computing opportunities across our business. We implemented it in 2015 and have since consolidated our cloud software to exit the Google Workspace of products for another vendor, but I continue to use the tools personally where I can.
  • Multi user interface.
  • Autosave and version history.
  • Notifications
  • Sheets tools were lacking in comparison to other tools.
  • Government restrictive projects and lack of secure cloud locations.
It is very useful to use in a cloud environment, however, if you or your business works on various restricted programs, the higher level of secure cloud storage is required to remain in compliance.
June 28, 2021

It Just Works

Andy Abramson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Workplace is the central hub for everything we do. Gmail, calendar, forms, docs, sheets, slides, so in essence it replaced Microsoft Office years ago. We like it due to the simplicity of sharing, the ease of use, and the lack of bloated features that never get used. The best thing about it is how many other companies we work with use it, making sharing and scheduling a breeze.
  • Sharing files. Nothing is as easy.
  • Making templates-you just save them that way.
  • Forms that integrate into Sheets for tracking data.
  • Forms should be a bigger play in the mix.
  • Ability to share files via Google Voice.
  • Google Meet integration is needed.
Google Workplace is well suited in a team environment and especially for remote teams. It is even good for the solopreneur. Where it isn't good is with companies that are still working in the old school way of doing things, who have not embraced the cloud approach to work.
Justin Salvetti | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace is the main collaborative working tool for our organization. We are spread across the country, and use Google for communication, video calls, storage, and file editing in a variety of ways. It has been consistent, secure, and well priced for our organization. Also, the offering has grown with our company and allowed our employees to work in a collaborative manner, with an intuitive interface.
  • Collaborative working
  • Intuitive interface
  • Covers most aspects of remote business needs.
  • Secure
  • Office-like applications not up to Microsoft's level.
  • Until recently, video calling was not up to level of competitors (fixed).
  • Messaging application is not great.
I think Google Workspace is a great tool to manage MOST of your organization's needs working remotely. I believe their email tool and storage are some of the best in the industry at this time. I also believe many people will still need to purchase an Office 365 subscription to handle more advanced Excel files and editing in Word or PowerPoint, but Google will check 90% of the boxes. I have also found Google to be the most intuitive player in this market, which is great for training people who may not be as used to working remotely.
Tyler Grudowski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Google Workspace for everything at NoMo Diagnostics. It is used across the entire company by each employee at the company. We use it for communication and file storage. Gmail is fantastic for communicating internally and externally from the company. Google Drive is easily the best file storage system that I have used for work.
  • File organization.
  • Communication.
  • Secure file storage.
  • I wish that the PC desktop client worked more consistently - sometimes it has trouble syncing.
  • Sometimes the Gmail application glitches and does not refresh like it should.
  • A lot of times the file upload freezes when putting files on Google Drive.
Google Workspace is well suited for honestly any company. There is really no scenario that Google Workspace would not be useful. It is by far the easiest communication and file storage system to use for anyone. It would be an upgrade from any other email client or storage system out there.
Dana Friedman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The core of our [Google Workspace (formerly G Suite)] use revolves around GMail, Google Drive, Contacts, Calendar, and for me, the admin portal. We primarily assign drive letters were set up shortcuts so the Google Drive users can get to documents stored on Drive using their desktop applications rather than the Google equivalents. While Google Docs, Sheets, and the others are OK, most users are accustomed to Microsoft Office, or other desktop products. We recently switched to Google Voice, and it has made a huge, positive difference! Getting notifications of voicemail and e-mail, including a (not 100% perfect, but pretty close to it) transcript of the message is very helpful. Being able to forward more than one phone number's messages to a primary e-mail address is also very helpful. These various tools when used together make for very productive collaborative environment, but also does well for the person working alone.
  • Integration of Google Voice with contacts
  • The entire suite of product being available, and being able to interact
  • Storage and sharing with Google Drive
  • Gmail's easy to use flexibility and extended functionality
  • VERY good and attentive support 24/7
  • Very sophisticated, and relatively easy-to-use mail administration. (To me) It seems far more straightforward than Exchange.
  • A single Google Workspace user should be able to have more than one Google Voice phone number (ideally)
  • At times, Google Meet seems a little clumsy (but I think they're about to address that with the new release...It may or may not be better. Who knows? :))
  • Some screen layouts are a tad clumsy, but they are sufficiently malleable that once one gets the hang of it, one can customize the environment quite a bit.
  • A viable (for small business), relatively-inexpensive, virtual desktop that would include/could include a Windows license or, at least close-to-perfect emulation.
  • It would be great if there was accommodation for those who send out a great deal of mail in a given day. Not everyone who does that is a spammer. Although, by Google standards, and relative to some others, Google allows for sending out a good bit of mail, for those who do mass volumes and would prefer not to have their own mail server, it would be good if Google could find a way to accommodate them.
[Google Workspace (formerly G Suite) is well suited for] a small business with a staff that is very closely connected to one another, who share a great many resources, but who may not need a full-blown file server on premises. Any group of people working remotely from each other, needing to collaborate, do conference calls or the like, share information.

An office transitioning from a hard-core Windows environment, with an on-premises Exchange Server, high-end Windows servers, anything that requires very tight integration with Microsoft Office applications, or just prefers the Microsoft way of doing things, would not be a good prospect.
May 12, 2021

A strong contender

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Google Workspace [(formerly G Suite)] as our primary email, chat/messaging, video call and office productivity system across our organization.

The system provides a robust set of tools making remote work scenarios and collaboration easier than many competing solutions. With strong MS-Office compatibility now available we have dramatically reduced the usage of MS Office in our organization.

We removed many phone extensions from employees who were instead able to communicate using Google’s tools, for a dramatic telephony cost savings.
  • Video meetings and collaboration for teams
  • Quickly searchable document folders (team drives etc) which can reduce the need for traditional file shares
  • Robust and broadly supported email
  • Best in class multi user document collaboration
  • More granular security controls
  • More robust DLP
[Google Workspace (formerly G Suite) is] extremely well suited to startups, small orgs etc with low barrier to entry and many productivity features.
While still useful for larger enterprises, existing larger orgs may find it challenging to migrate to a new solution, particularly if you are a Microsoft-heavy org. Office365 has less barrier to entry for these orgs due to app familiarity of Office, Excel etc. While Google have good alternatives in Docs, Sheets, Slides etc re-training of employees is required and it would be a cultural shift.
Alan Balasundaram | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace is used by our entire organization for user management, single sign on, email, office productivity, and shared drive access. We split our usage between full access across engineer, operations, HR, and business development, and partial access for departments such as accounting, and legal. What would typically be done using a series of services (Active Directory, Exchange, SharePoint, NAS) is done through a single product suite.
  • Browser-based email client.
  • Cloud Drive Storage.
  • Google Sheets.
  • Calendar.
  • Management interface is lack luster.
  • Distribution groups.
  • API access to calendar features.
Google Workspace is well suited for startup, small and medium businesses. For very large enterprises managing large users are a granular level becomes next to impossible, and instead policy based controls offered by other competitors are more effective. Workspace provides access to a number of separate product families into a single subscription, which makes it ideal for smaller companies just getting started.
Joysurjya Hagjer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace is used by everyone working at Holidify. It is an integral part of our daily planning, content storage, and data analysis. Being able to access google spreadsheets and documents simultaneously across multiple devices and by multiple users helps in maintaining a cohesive working environment with the current pandemic situation forcing us to adopt a 100% work from home policy. We find it quite easy to use as well and due to google workspace's easy learning curve it becomes easier to onboard interns or new co-workers into our working processes and workflow. The ability to set meetings and reminders via google calendar and the ease with each it integrates into Slack (our official intra-team communication platform) makes it easy such that nobody ever misses an important discussion.
  • Google calendar and google drive [are] integrable with popular communication platforms like Slack making it easy to share spreadsheets, documents, and files. The prompt notifications make it such that nobody misses anything important.
  • Google documents and spreadsheets being [easily] accessible by multiple users across multiple devices makes accessing, edit and [analyzing] data more efficient in terms of time.
  • Google meet is one of the best video conferencing software due to its superior sound quality and ease of access even by third-party users. It is easy to set up meetings and invite users as needed.
  • Support and troubleshooting could be a lot better. Most of the time reading through support does not easily help tackle the issue at hand when trying to learn a new feature or understanding it correctly.
  • Google meet should be [optimized] in terms of internet bandwidth usage and CPU usage when [the] video is turned on. I have mostly noticed an unreasonable spike in CPU usage when using google meet on lower-end devices.
When your work requires constant and effortless document collaboration then I cannot think of anything better than Google Workspace. The seamless experience of creating documents or spreadsheets and being able to share/grant access with as many or as few participants is a gamechanger for an urban working environment.

The pricing could be more flexible especially for organizations that are initially starting out and do not have sufficient funds. More flexible pricing will eventually attract more startups or groups of users to adopt google workspace over its competitors.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Google Workspace throughout the entire organization, primarily taking advantage of Gmail, Drive, and Sites. We use groups to containerize users and control access to resources internally, primarily centering around file access. Since our teams are globally distributed we rely on Google Workspace to be the core of every communication we have, including customer support, sales and meetings. As [a] global workforce, we're able to reliably stay in contact with each other despite the distance that separates us.
  • Simplified sharing and collaboration through Drive and Shared Drives
  • Greatly enhanced advanced functions in Google sheets like macro recording
  • Regular updates and proactive communication around them
  • Out of the box spam filtering
  • SSO and third party app integrations
  • The support team is frustrating to deal with and make you perform redundant troubleshooting tasks at each step of the way
  • Per page permissions on Sites - they had it on classic but removed it on the new sites
  • Need to add mail delegation to admin console so super admins can give managers access to departed staff accounts without having to reset passwords
  • Longer log history - 60 days sometimes doesn't cut it
Google Workspace is ideal for companies of any size and geographic configuration. Their billing structure is easy to understand and it's easy to get set up. All the apps work as soon as you log in so setup is extremely easy especially for companies just signing up or enterprises migrating from on-prem or hybrid setups to a full cloud solution.

If you're a nonprofit you get the core suite for free, which is a huge deal since the cost savings mean any nonprofit can get set up with no risk.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace is used by my organization for email (Gmail), office suite software (Docs, Sheets, Slides), cloud storage, scheduling with Google Calendar, and as an identity provider for other services logging in via Google SSO.

The main tools we use for remote collaboration are Google Workspace, Slack, and Zoom - without Google Workspace, collaborating and running our organization would be a lot more challenging. We heavily rely on Google Drive to create and file important documents for easy retrieval by anyone in the organization. Google Meet has been a good backup when Zoom isn't working, and we've used that platform for remote teaching as many schools find it more secure than Zoom.

One of the best things about Google Workspace is that many people are familiar with the Google suite of apps and Gmail, so onboarding my less technical team members was very easy and relatively painless.

  • Docs - creating a doc is as easy as visiting docs.new.
  • Sheets - Google Sheets is a valuable tool for creating workflows in Zapier and storing small amounts of data in an easily accessible location.
  • Cloud Storage - We store a lot of PDF documents of sheet music, video files, and other large media. G Suite storage is relatively cheap and easy to access via the desktop Backup and Sync app which allows you to select which folders to store locally.
  • Drive - I have heard that the desktop Backup and Sync app will be deprecated soon. This app is a lifesaver for our org, so I'm hoping there will be other options besides the file stream app that doesn't allow for selective sync.
  • Drive - file ownership is tricky to change from a consumer user. Many of our files were originally uploaded by an @gmail.com user, and we'd like to bulk change the ownership to the G Suite company domain user. It isn't currently possible to transfer ownership from a consumer Gmail account to a paid G Suite user. The only means to do this appears to be downloading all the original files from the cloud and re-uploading from the local machine as the G Suite user at the company domain.
  • Passwords - it isn't possible to add a login to the Password Manager tool when logged in as a user in Chrome. The only way to add a password is to be on a site and wait for the automatic popup. This isn't a great user experience, so we use 1password instead. It also seems more secure to use a password manager that doesn't automatically fill in the password without prompting the user for a master password.
G Suite for Non-Profits is free, so for any non-profit organization just getting started, I highly recommend G Suite. You get all the basic needs fulfilled - email, cloud storage, web-based document creation, spreadsheets, and more. This is a great package for starting an organization and managing your people with a simple suite of tools they will likely be familiar with and able to use.

I use Google Workspace in another much larger organization of 300+ employees, and it seems to have the same set of benefits. I'm not sure of a scenario where G Suite would not be an appropriate solution for the minimum of an office suite (Docs, Sheets, Slides), email, and basic cloud storage.
Jess Johnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace is used across the company. It is our primary email tool. We also use the Drive and various document features (such as Google Docs, Google Sheets, etc.). We integrate it with Slack and many of us have Drive on our local laptops. It helps us to collaborate across departments and externally (with clients and business partners).
  • Realtime collaboration in documents
  • Easy ability to share files
  • Ability to view and recover past version
  • The calendar customization and features are great
  • Email formatting is inconsistent
  • Email doesn't have advanced features like Outlook and Exchange does such as read receipts
  • Now that our company has grown, would like to see better ways to view/manage calendar availability
I think Google Workspace scales easily - it seems easy for our admin to provision new users. However, I wish when we added new employees, their calendars would automatically appear in my list of available calendars. Instead, I have to manually add each person, which led to some misses last year as we brought on a record 20+ new employees. And then seeing availability is also tricky. So I find calendar management less than ideal. Document collaboration is great! I love the ability to collaborate real-time on files, and now that they added the ability to upload/convert Microsoft formats, it's even better.
Kwame H. Baptiste | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace is our primary calendar, email, and network sharing file repository for my company. We use the G chat, email groups, and SMTp services.
  • Email
  • Mobile security
  • Group email
  • Domain manegement
  • Domain level access to company emails
  • Domain level access to email forwarding and auto reply
  • Domain level management of email archiving during employee separation
Google Workspace is great for setting up new users and deploying apps to a domain or group. However, the managers cannot review or manage individual user's emails or setup mass auto-responses for users or mass management of signatures.
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